Real-time Channel Overview
New mobile interaction
Customer ID: 3165 • 4 mins ago
New web interaction
Customer ID: 6119 • 2 mins ago
New social interaction
Customer ID: 9240 • 4 mins ago
BigChannal is about creating a seamless, consistent experience for customers across all channels. It's not just about being present everywhere, but about connecting those channels to work together.
Customers move smoothly between channels without losing context or information.
All channels share the same data in real-time, ensuring consistent customer interactions.
Single customer view across all touchpoints, providing deeper insights and personalized experiences.
Connect with your customers wherever they are. Our platform supports all major channels, working together seamlessly.
Click on any channel to see how they work together in real-time. Watch as interactions sync across all touchpoints.
💬 New chat message received
📱 Push notification sent
📘 Social comment replied
Our BigChannal platform comes packed with features to help you deliver exceptional customer experiences.
Track customer interactions across all channels in real-time.
Deliver personalized experiences based on customer data from all touchpoints.
Automate workflows and responses across multiple channels.
Collaborate with your team across different channels.
Visualize and optimize customer journeys across all touchpoints.
Seamlessly integrate with your existing systems and tools.
Join 500+ companies delivering seamless BigChannal experiences to their customers.